Company
Hostgator is in business since 2002 and hosts more than 400,000 websites. It is the world’s leading provider of reseller hosting with over 12,000 resellers. The company is rated and trusted by webmasters wordwide.
Support
Hostgator offers toll free phone support. In addition they have a Ticket-System, Knowledge base, tutorials, FAQS, ... Their active customer forum helps fixing most normal issues in minutes. Support tickets are fast and mostly answered in less than 3 hours.